Privacy Policy

1. Introduction

Logistic Visions ("the Platform") is a logistics management application developed and operated by Infinity Logistics (Pty) Ltd, a company registered in the Republic of Namibia ("we", "us", "our").

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform. By accessing or using Logistic Visions, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

2.1 Account Information

When you create an account, we collect your name, email address, and organisation details. If you sign in with Google, we receive your Google profile name, email address, and profile picture from Google's authentication service.

2.2 Operational Data

Data you enter while using the Platform, including trip records, fleet information, customer details, financial records, employee information, and documents you upload.

2.3 Usage Data

We automatically collect technical data such as your IP address, browser type, device information, pages visited, and timestamps to improve the Platform's performance and security.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Authenticate your identity and manage your account
• Process logistics operations (trips, fleet, invoicing, payroll)
• Generate analytics and reports for your organisation
• Provide AI-powered features such as route planning and maintenance recommendations
• Send transactional communications (e.g., invoices, trip updates)
• Ensure the security and integrity of the Platform
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Google Firebase infrastructure. We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted storage, access controls, and regular security monitoring.

Our Platform uses a multi-tenant architecture where each organisation's data is logically isolated from other organisations. Only authorised members of your organisation can access your data.

5. Data Sharing

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Google Cloud Platform (Firebase) for hosting and data storage, and Google Authentication for sign-in services.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process under Namibian law.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• With Your Consent: We may share data with third parties when you have given explicit consent.

6. Google OAuth and Third-Party Authentication

When you choose to sign in with Google, we access only the basic profile information (name, email, profile picture) provided by Google's OAuth 2.0 service. We do not access your Google Drive, Gmail, contacts, or any other Google services.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Delete your account and associated data
• Export your data in a portable format
• Withdraw consent for data processing at any time
• Object to processing of your data for specific purposes

To exercise any of these rights, please contact us at the details provided below.

8. Cookies

We use essential cookies and local storage to maintain your session, remember your preferences, and ensure the Platform functions correctly. We do not use advertising or third-party tracking cookies.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as financial record-keeping obligations).

10. Children's Privacy

Logistic Visions is a business application not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: